This Privacy Policy describes how zaysbd.com (“ZAYS,” “we,” “our,” or “the Site”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you interact with the Site, we collect certain types of personal information to provide and improve our services.

a. Device Information

  • Examples: Web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, interaction data.
  • Purpose: To load the Site properly and conduct analytics to optimize user experience.
  • Source: Automatically collected via cookies, log files, tags, pixels, and other tracking technologies.
  • Disclosure: Shared with our processor Shopify and analytics/marketing vendors.

b. Order Information

  • Examples: Name, billing and shipping address, payment details (e.g., credit card), email, phone number.
  • Purpose: To fulfill orders, process payments, ship products, communicate with you, and prevent fraud.
  • Source: Collected directly from you.
  • Disclosure: Shared with Shopify and third-party payment gateways, shipping providers, and sales platforms.

c. Customer Support

  • Examples: Contact details and communication history.
  • Purpose: To offer effective support and resolve your issues.
  • Source: Collected directly from you.
  • Disclosure: Shared with our support service providers, if applicable.

2. Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect data from children. If a child has submitted information, please contact us for deletion.

3. Sharing Personal Information

We share your personal data with service providers such as:

  • Shopify (our eCommerce platform)
  • Payment gateways
  • Delivery/courier services
  • Advertising and analytics providers (e.g., Google, Meta)
  • Legal or regulatory authorities when required

Shopify Privacy Policy

4. Behavioural Advertising

We use personal information to offer relevant marketing and ads.

Learn more at Network Advertising Initiative.

5. Using Personal Information

We use your data to:

  • Offer products and services
  • Process orders and payments
  • Ship items
  • Provide updates, support, and promotions

6. GDPR (EU Customers)

If you reside in the EEA:

  • We process your information under lawful bases such as consent, contract performance, legal obligations, and legitimate interests.
  • Your data may be processed in Ireland, Canada, or the USA.

You have the right to:

  • Access your data
  • Request correction, update, or deletion
  • Port data to another service
  • Object to certain processing

More on Shopify & GDPR

7. CCPA (California Customers)

California residents may:

  • Access the personal data we hold
  • Request deletion or correction
  • Appoint an authorized agent to act on their behalf

We do not sell personal data.

8. Cookies

We use cookies to enhance user experience, improve performance, and support marketing. Cookies store preferences and track usage.

Examples of cookies used:

  • Essential: cart, secure_session_id, checkout_token
  • Analytics: _shopify_y, _shopify_s, _tracking_consent

You may control or disable cookies via browser settings. Learn more: All About Cookies

9. Do Not Track

We do not change our data collection when we detect a “Do Not Track” signal.

10. Changes to This Policy

We may update this policy periodically to reflect changes in practices or legal requirements.

11. Contact Us

For any questions, concerns, or data requests, contact us at:

Email: [email protected]
Phone: +880 1711 266 656
Address: BSCIC Tannery Industrial Area, North Jawchar, Hemayetpur 1347 Dhaka, Bangladesh

Last updated: 18 May 2025